FAQ
Are you a fast fashion or drop shipping company?
Nope! All of our products are designed and developed by the owners in Los Angeles, CA and produced by our partners in China. We have a combined 30 years experience in the fashion industry, and all of our designs are based on original ideas. We spend the time to mindfully design and develop each item we produce, ensuring the best possible quality and fit.
Do you use generative AI in any part of your development or production process?
Nope! We do not condone the use of AI technology in creative arts or manufacturing. Every step from the designing, sampling, to production of our products is 100% human made.
What size should I buy? I'm having trouble finding my size.
One of our biggest inspirations for creating our own label is size inclusivity. Please follow our size chart and check item descriptions for any additional fit notes for each product. If you still are unsure on what size to choose, feel free to send us a DM on our Instagram page, or send an email to sweetpoisonclothing@gmail.com and we will be happy to assist you.
We launched our brand with 10 inclusive sizes available, but we know we can do better and always strive to expand upon our size range. If you find that you can't find a size that suits you, feel free to send us a message using the methods above with details and we'll strive to expand our size range so you will be included.
What materials do you use? Why do you use polyester or synthetic fibers?
All of the materials and trims used on our products were mindfully chosen to be most suited to the style, fit, and comfort we wanted to achieve for that style. While we strive to use natural fibers wherever possible, we found that some products require a fiber blend to help hold the shape of the style, add softness and comfort, and increase durability when washed and worn.
What is your return policy?
We accept unworn returns complete with tags and no damages within 2 weeks of purchase. Return shipping is with a prepaid label.
Where do you ship from?
All orders are shipped from Los Angeles, CA. All orders are hand packaged within 48 hours of ordering. Have a rush? Contact us at sweetpoisonclothing@gmail.com and we can make it happen!